Privacy Policy
Effective Date: March, 18, 2026
At Olsen's Danish Village Bakery of Solvang ("we," "us," or "our"), we are dedicated to safeguarding your privacy. This Privacy Policy outlines how we gather, utilize, share, and secure your personal information when you visit or make a purchase on our website: www.olsensdanishvillagebakery.com (the "Site").
1. Personal Information We Gather
When you visit our website or engage with us, we may collect the following categories of personal information:
a. Contact Information You Provide: We gather and keep any information you share about yourself, including your name, email address, username, billing and shipping address, phone number, and any additional details you provide.
b. Order and Payment Information: This includes your order history and payment details, which are processed securely through our third-party provider, Stripe.
c. Account Details: You may choose to create an account, which would involve sharing relevant information.
d. Device and Browsing Information: We collect data such as your IP address, browser type, cookies, and how you use our site.
e. Marketing Preferences and Interactions: We capture your email and SMS consent, as well as any opt-in details solely if you subscribe to email promotions or text message updates.
f. Information from External Sources: This may encompass any information we receive from shipping couriers, or other service providers with whom we collaborate to fulfill your order.
g. We collect this data directly from you when you place an order, create an account, enroll in email updates, subscribe to SMS communications, or interact with our site, as well as automatically through tools like cookies.
2. Utilization of Your Information
We utilize your personal information to:
a. Process and complete your orders
b. Engage in communication with you about your orders (e.g., order confirmations, updates, customer service, coordination of pickup and delivery)
c. Dispatch promotional emails, SMS Messages, newsletters, and additional marketing materials (exclusively if you choose to opt in)
d. Enhance our website, products, services and overall customer experience
e. Conduct usage analysis using analytics tools, such as Google Analytics
f. Display pertinent advertisements and create custom/lookalike audiences on platforms including Facebook, Instagram, TikTok, X, and Google Ads.
3. Cookies and Tracking Technologies
We utilize cookies and comparable technologies for the following purposes:
a. To retain the items in your shopping cart
b. To monitor site activity and enhance performance and usage.
c. To personalize your experience
d. To deliver targeted advertisements (through platforms such as Facebook, Instagram, TikTok, X, and Google Ads)
Types of cookies we may use include essential cookies, analytics cookies, and advertising cookies. You have the option to manage or disable cookies via your browser settings. Please note that disabling cookies might restrict certain functionalities of the site.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share certain information with trusted third parties for business and advertising purposes, such as:
a. eCommerce and payment processing: Stripe or similar processors
b. Shipping and fulfillment providers: UPS, FedEx, or similar carriers
c. Marketing, communications, promotions, SMS, and email: e.g Constant Contact or similar carriers (if you opt in)
d. Social media platforms: Facebook, Instagram, TikTok, X, and Google Ads
These partners receive only the information necessary to provide their services.
5. Your Privacy Rights
As a resident of California, you have the right to:
a. Ask about the personal information we collect and how it is used
b. Request a copy of your personal information
c. Demand the removal of your personal information
d. Opt out of the sale or sharing of your personal information (please note: we do not sell your data)
To submit a request, kindly contact us at [email protected]. We will reply within the required 45 days. You may opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any email.
To opt out of SMS communications, simply reply STOP to any message or reach out to us at the email address above. Standard messaging data rates may apply.
Residents of certain states may have additonal rights under applicable privacy laws. We will comply with applicable legal requirements in responding to such requests in accordance with applicable law.
6. Data Security
We implement a variety of industry-standard administrative, technical, and physical practices to safeguard customer information. While no method of transmission or storage is completely secure, we strive to use commercially acceptable means to protect your information. Practices include, but are not limited to the following:
a. PCI Compliance: All transactional add-ons, including third-party stores, adhere to PCI compliance, ensuring the secure handling of payment details.
b. Secure Payment Processing: Payment processors manage credit and debit card information securely, either by redirecting customers to a secure webpage or processing transactions directly on the website checkout page without storing data onsite.
c. Encryption: Both at rest and in transit, data is protected using industry-grade encryption algorithms.
d. Access Control: Access to personal data is restricted to individuals on a need-to-know basis, bolstered by strong passwords and encryption measures.
e. Regular Security Training: Employees of Olsen's Danish Village Bakery of Solvang participate in ongoing security awareness training sessions.
These measures collectively ensure that personal information remains protected in accordance with best business practices.
7. Data Retention
We retain your personal information only for the duration necessary for the purposes described in this policy, including, fulfilling your order, adhering to legal requirements, address disputes, and uphold our agreements when you choose to receive email promotions or SMS marketing messages. Financial information is neither stored nor processed directly on the site; instead, it is handled securely by third-party providers via our payment gateways.
8. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not intentionally or knowingly collect information from children.
9. Modifications to this Policy
We may periodically update this Privacy Policy to align with updates in our practices or legal requirements. When such changes occur, we will amend the "Effective Date" located at the top of the page.
10. Contact Us
Should you have any inquiries or concerns regarding this Privacy Policy, please reach out to us at: [email protected].